Safety and security is the MGH’s Ground Handling top business priority.
We are committed to developing, implementing, maintaining and constantly improving strategies and processes to ensure that all our aviation activities take place under a balanced allocation of organizational resources, aimed at achieving the highest level of safety performance and meeting all the national and international standards, while delivering all required services to our clients.
At all levels our management and all our employees are accountable for the delivery of this highest level of safety performance, starting with the Accountable Manager onwards.
Our commitment is to:
- Support the safety management through the provision of all appropriate resources that results in organizational culture that fosters safe practices, encourages effective safety reporting and communication, and actively manages safety;
- Enforce the safety management as the primary responsibility of all managers and employees;
- Ensure that sufficient skilled and trained human resources are available to implement safety strategies and processes;
- Continuous improve the management system, as well as the levels of operational safety and security;
- Comply with and, wherever possible, exceed, legislative and regulatory requirements and standards;
- Establish and operate a hazard identification and risk management processes, including a hazard reporting system, in order to eliminate or mitigate the safety risks of the consequences of hazards resulting from our operational activity to a point which is as low as reasonably practicable (ALARP);
- Clearly define for all staff, managers and employees alike, their accountabilities and responsibilities for the delivery of the organization’s safety performance and the performance of our safety management system;
- Ensure that all staff are provided with adequate and appropriate aviation safety information and training, are competent in safety matters, and are allocated only tasks commensurate with their skills;
- Establish and measure our safety performance against realistic safety performance indicators and safety performance targets;
- Continually improve our safety performance through management processes that ensure that relevant safety actions are taken and are effective;
- Ensure that no action will be taken against any employee who discloses a safety concern through the hazard reporting system, unless such disclosure indicates, beyond any reasonable doubt, an illegal act, gross negligence, or a deliberate or willful disregard of regulations or procedures;
- Ensure that externally supplied systems and services to support our operations are delivered so that they are meeting our safety performance standards.
